So you think your URL has been blocked from social media?
Or you’ve found out through a similar process as me above.
Firstly – we are going to need to get Facebook to confirm this, and then we will contact them and ask them to unblock our URL.
To confirm that your website is blocked, we are going to use a tool called the Facebook Debugger.
Using the Facebook URL Debugger Tool
Head over to the Debugger tool at https://developers.facebook.com/tools/debug/
Enter your website URL into the box and then click the ‘Debug’ button.
If your website has been blocked by Facebook, you will likely be faced with an error that looks something like this.
If you don’t get this error, and the debugger runs as normal — then check your ‘Warnings That Should Be Fixed’ tab for an error that says “URL blocked”.
If you have neither error, then your website might not be blocked.
I was faced with the error: “We can’t review this website because the content doesn’t meet our Community Standards. If you think this is a mistake, please let us know”.
Submitting a report to Facebook
Facebook is notoriously difficult to contact.
They don’t accept normal emails as most businesses do and instead, they require you to submit bug reports or support messages.
So in order to get our URL unblocked, we are going to need to get in touch with them in as many ways as possible.
Note that on the Debugger error message above there is a link to inform Facebook that you think this is a mistake.
From there, you can get help from your developers team or from the Facebook Developers team to make your website compliant and help our systems detect it as safe. Click the link below and select “Get Started” to open a support ticket with the Facebook Developers team (this option may not be available for all websites):
https://developers.facebook.com/tools-and-support
Hope this helps,
