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Air France-KLM to increase intelligence of bots that have saved 200,000 hours
Air France-KLM will build on the success of its business automation strategy by making its current repetitive process automation…
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Fine-tuning to deliver business AI value
A few months ago, Microsoft introduced Copilot Tuning, offering its customers a way to use low-code tooling in Microsoft…
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TSB faces another risky IT migration as Santander eyes UK bank
Santander’s proposed acquisition of TSB would require customer accounts to be migrated from the in-house developed system of its…
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Scattered Spider link to Qantas hack is likely, say experts
A cyber security incident at Australian airline Qantas originating through the compromise of a third-party contact centre is being…
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US CISA agency extends Iran cyber alert, warns of CNI threat
The United States Cybersecurity and Infrastructure Security Agency (CISA) has reiterated and extended previous warnings over the activities of…
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Google fixes type confusion flaw in Chrome browser
Google has pushed an emergency update to the widely used Chrome browser after identifying an actively exploited zero-day vulnerability…
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Technology’s true test – serving people, society, economy, and the planet
When we talk about technology, we tend to default to speed, power, and scale. Faster processors. Bigger data. Smarter…
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Law professor urges CMA to take swift and urgent action over Microsoft cloud licensing
Microsoft’s “harmful” cloud licensing practices need to be swiftly and directly remediated by the Competition and Markets Authority (CMA) to prevent…
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Shared services in the public sector – is bigger really better?
Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline.…
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Dutch study uncovers cognitive biases undermining cyber security board decisions
The traditional traffic light system used by chief information security officers (CISOs) to report cyber risks to boards is…
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